Accounts Payable and Invoice Requirements

In GBS Sourcing Admin Services, our goal is to pay all suppliers the right amount on time, charged to the right account. We do this by using advanced technology and by working within our internal and external compliance framework. As a valued Essity supplier, we can work together to make this happen, and we need your help to do so.

Please review the information below to help make the process more efficient. Thank you!

In the following countries, it is mandatory to always include a purchase order number (PO number) on your invoice when delivering goods or services to Essity:
Norway, Denmark, Finland, Sweden, UK, Ireland, Belgium, The Netherlands, Estonia, Latvia, and Lithuania.

If we receive your invoice without a valid PO number, it will be returned to you without payment processing. Supplier invoices with a matching purchase order number can be processed touchless in our system, saving time and avoiding payment delays.

This process will be rolled out to other countries in the future..

Click here for a full list of exceptions (pdf)

Where to send invoices

We are constantly striving to further develop our services and improve both the quality and efficiency of the invoice processing process at Essity. To ensure that invoice processing is as efficient and fast as possible, we ask for your assistance. Below you will find a comprehensive overview of the entire invoice receipt channel at Essity and the various options available to you as a supplier. Ensuring invoice quality in combination with choosing the right invoice receipt channel contributes significantly to the efficient processing of your invoices and thus to contractually compliant payment.

To ensure fast and smooth processing, invoices to Essity must always be submitted electronically. To submit your invoices to Essity, you can choose the most efficient channel from the options listed below. It is important that you only use one channel to avoid duplicate invoicing.

The following invoice submission channels are available to you:

E-invoice documents:

If your country requires an e-invoicing procedure using XML documents, you will find all relevant information at the following link:

E-invoices information

Non e-invoice documents:

Only use this alternative to sending PDF documents by email if electronic invoicing is not required by law. A list of all email addresses can be found here:

Email addresses

Invoice Requirements

What to include when sending an invoice.

Read about the invoice requirements and make sure they are considered on your invoice.

Invoice requirements

General Inquiries

If you have general questions, which can include, why an invoice hasn’t been paid, current invoice status or which invoices were included in your latest received payment.

If your question is related to specific invoices, please ensure you send to the same region as you sent the invoice to:

Americas:

Europe:

FAQ’s

Contact

For any other queries not covered in the sections above please contact us

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Accounts Payable and Invoice Requirements

Where to send invoices